"Believe it or not, we offer all those links on line to all employees, present and past. It is amazing how little it is used by past employees. They still want the 'human voice' to chat with. I agree with you that in about…"
"Patricia,
Yes, back in the day when we mailed things to employee homes, and did so more frequently than we do today, it was far easier to keep track of those who departed the organization. Heck, we used to have "quarter century"…"
what is anybody doing on a company wide basis to help keep employee (present or past, retired or just terminated) addresses up to date?Anybody using self service to handle? How do you "force" (it is such a harsh word) employees to validate their address?Back when we mailed annual enrollment forms it was easier to keep up. Now everything is done via self service and it is up to the employee to keep their address updated. See More