Chad Hodge Craig

300 Gordon Avenue NE - Atlanta, Georgia 30307 - (404) 444-2965 - ceh1070@aol.com

BACKGROUND

For over 12 years, I implemented and administered complex ERP systems as a project manager, technical expert, and functional business analyst. My experience spans full software development and implementation life cycles, software product launches, and proposal development. I led technical development and conversion efforts, as well as, functional design, configuration, user acceptance testing, change management, audit, proposal development and system delivery as a consultant working for IBM Global Services, Cap Gemini Ernst & Young, Booz Allen Hamilton and PeopleSoft Inc. Additionally, I have a current PSI (Personnel Security Investigation) for a TS/SCI security clearance that
is valid through 2011.

PROFESSIONAL EXPERIENCE

Project Manager and ERP Subject Matter Expert
PeopleSoft Team manager and focus group manager working in the government sector on a major Department of Defense (DoD) contract providing technical and functional expertise and strategy, change management and implementation leadership
- Managed a team of personnel delivering PeopleSoft support to requirements analysis, change management, strategic outreach, and data management tasks for the DoD
- Provided strategic guidance to leverage system capabilities and align functional requirements
- Configured and performed Fit-Gap Analysis for Oracle PeopleSoft HCM 8.9
- Presented conference room pilot materials to government officials, service members in all branches of military service, and government members of the comprehensive analysis team
- Researched and presented strategic overview of Mobile Agent technology with military focus
- Prepared regression testing strategy and test strategy
- Provided functional and technical counsel concerning IT systems strategy to the Joint Requirements and Integration Office of the Under Secretary of Defense for Personnel and Readiness
- Developed Unit and User Acceptance Test Plan and led a team of subject matter experts to create all test scripts and pass/fail criteria, as well as, managed defect reports, issue log and user sign-off
- Led several Focus Groups including delivery of training sessions on Workflow functionality and disconnected operations/mobile agent technology
- Audited technical specifications, builds and functional requirement documentation for the Defense Integrated Human Resources project

Functional and Technical Lead on ERP/HCM Implementation in Higher Education Industry
Providing leadership and expertise on system implementation including the following areas: HR, Base Benefits, Payroll, Time & Labor, Benefits Administration, and Employee Self Service
- Led HR design efforts surrounding concurrent job functionality, annual salary increase process and management of term appointments
- Presented conference room pilot design validation material to sponsors, team managers, and users at all levels of the university
- Performed cross-functional design validation for HR, Benefits, Payroll, and Time and Labor concerning terminations and HR customizations
- Designed add-on modules to manage the Academic Title processing including tenured faculty, Non-academic administrative titles, and job title ranking
- Acted as the HR security lead for defining permission lists, roles, and row level permission lists, as well as, department security tree structure and additional reporting tree structures
- Led testing for all developed system security through unit testing, integration testing, and user acceptance testing
- Designed add-on functionality for tracking external employee compensation relating to non-paid university employees (approx. 15,000 employee population)
- Managed several HR interfaces through design, development and testing

ERP Global Design Manager in Banking and Investment Business Sector
Design Manager and Functional Lead for HR, Base Benefits, Payroll, Benefits Administration, and Employee Self Service
- Managed functional configuration for multiple system integration projects (mergers and acquisitions) on a PeopleSoft global system
- Lead the efforts of three regional HRIS managers to maintain global consistency throughout the HCM system (PeopleSoft HCM, Benefits, Payroll, Benefits Administration, Australian Payroll, Asia Pacific HCM products)
- Established functional support system for Australian payroll with particular emphasis on interactions with a Global PeopleSoft database
- Reviewed PeopleSoft Version 8 functionality for global upgrade
- Coordinated global implementation of new functionality both technical enhancements and functional configuration with a comprehensive view of all regions and their interrelationships
- Performed SQR and PeopleCode analysis and designed solutions
- Managed the tax update process to ensure that the payroll processes correctly and that any technically specific modifications function in the system as defined
- Participated as a business analyst on projects for modification reviews, configuration, business process redesign and system implementation

Lead Technical Developer and Business Analyst in the Software Business Sector
Technical Conversion Lead installing HR, Base Benefits, FSA Administration, Employee Self Service, and Payroll Interface
- Led conversion effort to convert data from legacy system to PeopleSoft 7.5 by establishing derivation criteria, decode values, and business process changes
- Developed Application Engine processes and SQR conversion programs
- Developed PeopleCode according to functional design for customizations to the core HR product
- Designed and developed custom Web Self-Service application for client using NetObjects Fusion and delivered PeopleSoft Web Client working with Corporate Graphics and Corporate Identity departments
- Provided technical consulting in a full implementation on an NT platform using Microsoft SQL 7.0 database server. The cycles included data conversion, QA, Parallel/Dual-Entry and Go-live of HCM 7.5 for a multinational corporation

Technical Developer and Business Analyst in Utilities and Communications Business Sectors
Technical Consultant for implementation of HR, Base Benefits, Benefits Administration, FSA
Administration, and Payroll
- Coded Conversion programs for data conversion from Sylinq benefits system and ADP payroll system into PeopleSoft 7.0
- Converted HR data from acquired company’s PeopleSoft system into the parent company’s consolidated system on an MVS platform using DB2 database server
- Integrated and ported existing modifications into one common system to provide existing functionality while managing process change to take advantage of additional functionality

WORK HISTORY

Cendrillon Antiques, Owner: 2008 – present
Built a new business from start-up to full operation. Manage all functions including buying, accounting, employee management and development, marketing, legal compliance, inventory control, restoration
and sales.

Booz Allen Hamilton, Independent : 2003 – 2004; Associate: 2004 – 2008
Managed a team of ERP consultants providing requirements definition, change management, testing, and training expertise. Provided proposal leadership as a subject matter expert on ERP and PeopleSoft sales calls, and marketing for new lead generation. Delivered functional and technical ERP expertise for requirements definition, change management, strategy consulting, design review, and system test planning

PeopleSoft, Inc., Senior Consultant: 2002 – 2003
Acted as a liaison between the technical and functional staff providing leadership and support for design and issue resolution on PeopleSoft HCM, Benefits, Payroll, and Benefits Administration on an implementation team. Provided expertise on sales team presentations for new project proposals. Participated in new product rollout of PeopleSoft version 8

Cap Gemini Ernst & Young, Senior Consultant : 2001 – 2002
Collaborator, facilitator, and leader on PeopleSoft implementation projects across various industries with a focus on HR, Payroll and Benefits systems in both technical and functional capacities. Key presenter of product functionality to groups ranging from key stakeholders to individual users of the system

Lend Lease Real Estate Investment, Global Design Manager and Functional Lead: 1999-2001
Supervisor and coordinator of global PeopleSoft (HCM, Benefits Administration, Base Benefits, and North American Payroll) functional system modifications and discrepancy identification in meeting requirements and business needs for the UK, Australia, North America, and Asia

IBM Global Services, Software Engineer: 1996-1998; Consultant/Business Analyst: 1997-1999
Developed a new HRIS software based on the European SIGAGIP product. Focused primarily on building a North American Benefits Administration product and the core HR engine which became part of the IBM HRAccess product. Trained sales team to sale new software and worked on a software services proposal core team to market capabilities for new product roll-out. Worked as a consultant providing technical implementation support for PeopleSoft HCM applications

COMPETENCY AREAS

- Project and Program Management
- Scheduling
- Budget management
- Consulting Engagement Sales
- Public speaking and Presentation
- Entrepreneurship
- Small Business Accounting
- Inventory Control
- HCM Collaborative Applications
- Workforce Administration
- Base Benefits
- Position Management
- Recruit Workforce
- Benefits Administration
- Payroll
- Training Administration
- PS Query
- SQL
- SQR
- PeopleCode
- PeopleTools
- Component Interface
- Application Engine
- System Security
- Portal Administration

EDUCATION

University of Georgia; BBA in Management Information Systems; 1995

University of Georgia; BA in Psychology; 1992